Calling Hours

Dialing outside approved business hours is not allowed.

Monday – Saturday

9:00AM – 8:00PM

Sunday

9:00AM – 3:00PM

Restricted Campaigns

• No PCH Audio Message

• No Company Name in Drop Message

• No Spoofing

• Max 100 Calls Per DID

Random Dialing Restrictions

Random or sequential number uploads are prohibited.

804-586-0000
804-586-0001
804-586-0002
804-586-0003
804-586-0004
...
804-586-9999

Uploading sequential number ranges such as the example above is strictly prohibited.

Detection of random or sequential dialing patterns may result in immediate suspension or permanent termination.

Campaign Rules

All audio files and voicemail messages are uploaded only by Apex Dialers administrators.

Users must provide their callback number for voicemail setup.

• Old, recycled or low-quality leads are prohibited.

• Campaigns generating excessive no-answer results may be paused for review.

• If a campaign receives little or no customer engagement within 30 minutes, Apex Dialers reserves the right to pause dialing and log the user out of the campaign.

• Accounts repeatedly using poor-quality or outdated lead lists may be suspended or permanently terminated after review.

SaaS Platform Access

Apex Dialers is a hosted SaaS platform. Users are paying for access only.

• Upload Leads

• Start Campaigns

• Monitor Reports

• No Backend Access

Refund & Enforcement

• All Sales Final

• No Refunds

• Violations May Result In Suspension

• Permanent Termination Without Refund